The Electronic Request Management Platform is a place where citizens’ needs are recorded, categorized, and quantified needs. Municipalities services receives request either through their call or through the form of Recycglobe platform.
The mission of electronic request management platform is to support MUNICIPALITY staff. The platform easily records and monitor the progress of requests updating immediately and targeted them to the competent departments.
Indicatively the platform can contribute in areas such as:
The organization of voluntary initiatives to support vulnerable groups
Recording the symptoms that people experience
Reporting needs for medication
The targeted intervention for emergency cleaning works in the city