ORGANIZATION. PARTICIPATION. CUSTOMER SUPPORT.
Recycglobe platform provides a modern and integrated information system for recording, management and communication between the Municipality – Citizens.
REGISTRATION PLATFORM IN MUNICIPALITIES
Immediate recording of CITIZENS’ requests at the call center of the MUNICIPALITY.
Municipality services through the management tool can:
- process and forward requests to be resolved
- register the requests from the call center and create new profiles of CITIZENS.
HOME COMMUNICATION
Direct communication with CITIZENS in real time through the electronic platform.
Citizens can report through the platform problems that can be solved by the competent MUNICIPAL SERVICES.
CITIZENS register DIRECTLY & for FREE and entry request in forms corresponding to the competent departments
The Electronic Request Management Platform is a place where citizens’ needs are recorded, categorized, and quantified needs. Municipalities services receives request either through their call or through the form of Recycglobe platform.
The mission of electronic request management platform is to support MUNICIPALITY staff. The platform easily records and monitor the progress of requests updating immediately and targeted them to the competent departments.
Indicatively the platform can contribute in areas such as:
The organization of voluntary initiatives to support vulnerable groups
Recording the symptoms that people experience
Reporting needs for medication
The targeted intervention for emergency cleaning works in the city